Frequently Asked Questions
Suggestions for Taking Care of your Calligraphy Print
1. Please inspect the outside of your packaged art for any damages that may have occurred while shipping. Once you remove the art from the shipping tube (see below for careful instructions) please inspect the quality. We ship everything with the utmost care and want you to be a proud owner of the artwork. If it looks like the art has been damaged please contact me.
*We do not replace art that has been damaged in mishandling by the recipient.
2. Immediately remove your print(s) from the tube. Start by uncapping the top end and carefully remove the packing material. Your art will have a thin paper/plastic covering over the print itself. Carefully remove the plastic covering. Be sure your art has enough space to uncurl. You want to let it uncurl on its own (approximately 2 to 4 days).
*If you are taking your art to a framer quickly following its arrival, you can return the art to its tube after carefully inspecting it to avoid any damage during transportation. I highly suggest arranging to get it framed as soon as possible. Do NOT keep your art rolled in its original tube as long-term storage.
3. I suggest taking your art to a professional framer. They will know how to best care for and conserve your art and they will have great suggestions and options for how to best frame your piece. Ask your framer about different frames, glass, matting, and fillets. I suggest UV-protectant glass, but it is all really up to you!
4. Certificate of Authenticity. You will want to have access to the certificate on hand. You can put it in a clear sheet holder and tape it to the back of the frame, or put it in a folder and keep it in a drawer somewhere safely. The certificate gives value to the limited edition.
5. Handle the art only by the edges with clean hands. Be gentle. Do not touch the inked portion of your art.
6. Use two hands to support the art so it will not bend. A crease in the art is permanent. Do not use your hands to wipe off any dust, this can scratch the surface. Use a soft-bristled brush, if necessary.
7. Do not hang your art in direct sunlight or above heating elements. Long hours of sun exposure and heat will shorten the vibrant life of your art and will cause fading/discoloration over time.
Return Policy
At this time I do not offer returns. If you have any issues or defects with your order please reach out to me.
Shipping
There is a $5.00 minimum shipping charge on all orders. Additional costs may apply based on order size or current shipping rates.
Do you offer custom orders or commissions?
Yes! Contact me for a quote!
*Minimum price for custom work is $500.